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D-Tools' Per Incident Support Plan gives you access to the D-Tools Technical Support team when you need it. Per Incident Support D-Tools will help any client without an extended support plan on a case by case basis. (This includes Value Edition clients and clients on an older version of the software.) A per incident fee of $40 will be assessed for each claim. (For phone support only, email and forum support is available via our Bronze support at no charge.) E-mail your issues to
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or call: (866) 386-6571 - Option 2
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