Product Library FAQs
D-Tools provides an extensive and integrated library of products from leading manufacturers and distributors, including dealer-specific pricing for an ever-growing number of brands. All product information is provided directly from our supplier partners.
What Is the D-Tools Product Library?
D-Tools Cloud and System Integrator (SI) software provide access to a comprehensive, integrated Product Library of manufacturers’ products, containing detailed information, such as model number, supplier pricing, images, descriptions, specifications, and vital engineering information to help manage product information and pricing.
Which Manufacturers Are Available in the D-Tools Product Library?
Click here for the full list of manufacturers (Link to D-Tools Library).
D-Tools also partners directly with hundreds of brands in our i3 (Industry Insight and Information) Program to provide our software users with up-to-date, detailed product information and unique-supplier pricing at the critical stage of their projects – helping ensure their products are chosen for each project, while helping their customers easily and accurately manage their product catalog and win more projects.
How can I request products or suppliers not currently in the D-Tools Product Library?
Frequency of pricing updates per Vendor?
Which Vendors supply specific pricing tiers and which provide “standard” pricing?
Most of our vendors provide us with specific pricing tiers. Currently the only standard or “base” pricing that we have is for Legrand brands.
Many suppliers will have special pricing reserved for their top dealers so there is a chance with every supplier that a dealer’s pricing may be lower than what we are showing on their approved price tier without us knowing. We allow suppliers to add an additional discount percentage on any price tier provided that the dealer gets the same percentage discount on all products. A user has the same abilities for applying a flat discount off all products by using a price rule within SI or D-Tools Cloud.
Which Vendors have realtime API-based pricing integrations?
Current API suppliers:
ADI
Almo
Amazon Business
Expert Warehouse
PSA
Savant
Windy City Wire
How do we find the last updated date(s) from our vendor partners?
What frequency do we suggest for customers to schedule price updates in SI?
What frequency do we suggest for customers to schedule in Cloud?
Does Amazon Business provide pricing updates?
Amazon products (Amazon – Echo & Fire products; Blink; eero; Ring) get updated on a quarterly basis – currently we are only providing pricing for Amazon products that are listed in our Library.
Who provides MSRP?
MSRP pricing is available from D-Tools i3 partner brands that have published MSRP pricing. Not all brands offer a MSRP price.
MSRP is ONLY made available directly from the product manufacturer – no MSRP pricing is collected from distributors.
How is MSRP added to my catalog from the Product Library?
Do we provide scheduled library updates to the catalog other than pricing (images, MSRP, etc)?
Not currently.
Do we provide MAP?
Which Vendors provide UOM and provide proper cost per unit of measure (each, feet, unit, etc)?
That is information we cannot provide at this time. We receive a wide range of information form our vendors and for those vendors who do not supply us with a specific UOM the default is "each." As we continue to improve our data management tools and processes we hope to be able to be more specific about the amount of information provided by our vendor partners.
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