Close More Security Business, Manage your Installation and Service Teams, and Boost your RMR.
D-Tools software enhances your ability to boost recurring revenue by closing more security business with quick and accurate proposals that turn into monitored accounts. The software eases the design process by helping you document the placement of surveillance cameras, sensors and keypads, and seamlessly manage residential and commercial security projects.
Explore How D-Tools Can
Help Your Security Business
Improved Customer Relationship Management (CRM)
Track both commercial and residential security client interactions and key details to better understand customer needs, and use customer data to personalize your services. Track your customer pipeline, ensure proposals receive appropriate follow-up, quickly respond to questions from existing clients, and promptly address requests to nurture relationships and convert leads into monitored security customers.
Accurate Budgeting & Estimating
Access up-to-date, integrator-specific product information, including detailed specifications, through the Integrated Product Library with more than 1.6 million products. This product information allows for highly accurate documentation and budgeting for a consistent profit margin.
Create Proposals in Less Time
Generating more proposals in less time with precise details translates into closing more sales and creating more recurring monthly revenue (RMR). Turbocharge your proposal creation with templates and stunning multimedia. Use D-Tools’ Integrated Product Library with more than 1.6 million products with integrator-level pricing to save hours of research time and data entry. Create detailed and accurate proposals, generate payment terms for installation and monitoring on the spot, and close the deal immediately with e-signatures.
Full Documentation
Comprehensive documentation is important, especially for security integrators serving clients in highly regulated sectors such as government, banking, transportation and cannabis. It’s vital that all your key documents are kept organized and easily accessible. View the latest updated versions of your necessary documentation, including proposals, contracts, designs, monitoring agreements, and change orders in one place to help avoid miscommunication and errors.
Customized Design Tools
Security solutions come in all shapes and sizes. Using D-Tools Cloud’s browser-based drawing capabilities and visual quoting, security integrators can quickly collaborate with residential alarm clients by using an interactive multimedia proposal via a mobile device to pinpoint the precise placement of security cameras and sensors. For larger residential and commercial applications, security integrators can use D-Tools System Integrator with its integration with AutoCAD or Visio to formulate intricate engineered drawings.
Business Management
Security businesses can be complex with multiple revenue sources to track from installation, monitoring and service… each with their own revenue and profit targets. D-Tools acts as an end-to-end business management system, fully integrating your tools and platforms and giving you a unified view of your business operations. This management system makes it easier to track installation progress, change orders, maintenance, monitoring and service agreements and more, maximizing your efficiency.
Efficient Scheduling and Processes
Whether it’s a massive commercial security application or a small residential project, the ability to smoothly coordinate installations and service calls in a single management system helps to avoid scheduling conflicts and inefficient resource use. Maintain your scheduling through a single platform to help avoid overworking or underutilizing your staff. Streamline intricate workflows, including design, installation, and post-installation service and monitoring, minimizing time spent on administrative tasks so your team can better focus on your core business activities.
Mobile Connectivity
Enable your security technicians to access information while in the field, adding site notes and photos, tracking completed work, collecting customer signatures, upselling CO or smoke detectors, and viewing or updating project details remotely. This mobile access keeps your entire team up-to-date and makes for more seamless operations.
Boost Installation/Service/Monitoring Sales
This professional security management platform can help to increase your recurring monthly revenue (RMR) by increasing sales of service and monitoring agreements on top of your installation contracts. Detailed customer data tracking allows you to better identify customer needs to sell more contracts to cultivate recurring revenue streams. Access a clear view of each account, so you can maximize profits.
Enhanced Communication
Connect your entire team for enhanced communication internally and with clients. From quickly responding to requests to identifying and addressing client needs, this enhanced, team-generated communication can boost customer satisfaction to minimize attrition, improve collaboration in the field for troubleshooting problems, and help you sell add-ons like CO detectors and smoke detectors.
Monitor Remote Service Management
Use D-Tools to track the status of your service agreements with customers, including their use of remote service management for online or via telephone troubleshooting or education. Remote services allow you to monitor, diagnosis, repair, and report on clients’ systems, reducing the need for onsite visits. If a truck roll is required, using the software to indicate the specific issue will make any necessary visits more efficient.
Reporting and Analytics
Data aggregation and analysis provide insights into your security business performance, including identifying best-selling products and services or analyzing profit margins. You can also use this data to evaluate labor utilization, identify strengths and weaknesses among your team members, and improve your employee management for enhanced productivity and employee morale.
Accounting Systems Integration
Accounting integration with applications like QuickBooks, Xero, Sage 100, Solutions 360 and NetSuite helps eliminate double data entry to keep your books accurate.
Improved Customer Relationship Management (CRM)
Track both commercial and residential security client interactions and key details to better understand customer needs, and use customer data to personalize your services. Track your customer pipeline, ensure proposals receive appropriate follow-up, quickly respond to questions from existing clients, and promptly address requests to nurture relationships and convert leads into monitored security customers.
Accurate Budgeting & Estimating
Access up-to-date, integrator-specific product information, including detailed specifications, through the Integrated Product Library with more than 1.6 million products. This product information allows for highly accurate documentation and budgeting for a consistent profit margin.
Create Proposals in Less Time
Generating more proposals in less time with precise details translates into closing more sales and creating more recurring monthly revenue (RMR). Turbocharge your proposal creation with templates and stunning multimedia. Use D-Tools’ Integrated Product Library with more than 1.6 million products with integrator-level pricing to save hours of research time and data entry. Create detailed and accurate proposals, generate payment terms for installation and monitoring on the spot, and close the deal immediately with e-signatures.
Full Documentation
Comprehensive documentation is important, especially for security integrators serving clients in highly regulated sectors such as government, banking, transportation and cannabis. It’s vital that all your key documents are kept organized and easily accessible. View the latest updated versions of your necessary documentation, including proposals, contracts, designs, monitoring agreements, and change orders in one place to help avoid miscommunication and errors.
Customized Design Tools
Security solutions come in all shapes and sizes. Using D-Tools Cloud’s browser-based drawing capabilities and visual quoting, security integrators can quickly collaborate with residential alarm clients by using an interactive multimedia proposal via a mobile device to pinpoint the precise placement of security cameras and sensors. For larger residential and commercial applications, security integrators can use D-Tools System Integrator with its integration with AutoCAD or Visio to formulate intricate engineered drawings.
Business Management
Security businesses can be complex with multiple revenue sources to track from installation, monitoring and service… each with their own revenue and profit targets. D-Tools acts as an end-to-end business management system, fully integrating your tools and platforms and giving you a unified view of your business operations. This management system makes it easier to track installation progress, change orders, maintenance, monitoring and service agreements and more, maximizing your efficiency.
Efficient Scheduling and Processes
Whether it’s a massive commercial security application or a small residential project, the ability to smoothly coordinate installations and service calls in a single management system helps to avoid scheduling conflicts and inefficient resource use. Maintain your scheduling through a single platform to help avoid overworking or underutilizing your staff. Streamline intricate workflows, including design, installation, and post-installation service and monitoring, minimizing time spent on administrative tasks so your team can better focus on your core business activities.
Mobile Connectivity
Enable your security technicians to access information while in the field, adding site notes and photos, tracking completed work, collecting customer signatures, upselling CO or smoke detectors, and viewing or updating project details remotely. This mobile access keeps your entire team up-to-date and makes for more seamless operations.
Boost Installation/Service/Monitoring Sales
This professional security management platform can help to increase your recurring monthly revenue (RMR) by increasing sales of service and monitoring agreements on top of your installation contracts. Detailed customer data tracking allows you to better identify customer needs to sell more contracts to cultivate recurring revenue streams. Access a clear view of each account, so you can maximize profits.
Enhanced Communication
Connect your entire team for enhanced communication internally and with clients. From quickly responding to requests to identifying and addressing client needs, this enhanced, team-generated communication can boost customer satisfaction to minimize attrition, improve collaboration in the field for troubleshooting problems, and help you sell add-ons like CO detectors and smoke detectors.
Monitor Remote Service Management
Use D-Tools to track the status of your service agreements with customers, including their use of remote service management for online or via telephone troubleshooting or education. Remote services allow you to monitor, diagnosis, repair, and report on clients’ systems, reducing the need for onsite visits. If a truck roll is required, using the software to indicate the specific issue will make any necessary visits more efficient.
Reporting and Analytics
Data aggregation and analysis provide insights into your security business performance, including identifying best-selling products and services or analyzing profit margins. You can also use this data to evaluate labor utilization, identify strengths and weaknesses among your team members, and improve your employee management for enhanced productivity and employee morale.
Accounting Systems Integration
Accounting integration with applications like QuickBooks, Xero, Sage 100, Solutions 360 and NetSuite helps eliminate double data entry to keep your books accurate.
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7,000.00Trusted by over 7,000 companies.
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100.00Across 100 Countries
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800,000.00Generating 800,000 proposals annually
D-Tools Tips: Consider a ‘Security First’ Proposal Strategy
Security and safety are top-of-mind among many consumers today. Elevating your security solution to the top of your proposals can pay off greatly.
Making Your Security Service Department Profitable
Service is the lifeblood of a security business built on recurring monthly revenue (RMR) from customers. Recognize these 22 Key Strategies to Increase Your Service Department Profitability.
