D-Tools Software
Implementation &
Training Services

The Subscription Startup Package provides implementation support and training sufficient to yield tangible results in a short period of time. This baseline package covers the key areas of software implementation as well as personalized training.

• Assistance with setup, configuration, and catalog creation
• Personalized online training
• Custom report development
• 1-year subscription to eLearning

The Online Pro Package is designed for customers with multiple users that plan to utilize the full feature set of System Integrator. The Pro Package allocates 36 hours for personalized online training, custom report development, assistance with catalog creation (up to 1500 items)**, and advanced coaching on best practices within specific areas of the solution. Includes a one-year subscription to the D-Tools eLearning platform.

• Assistance with setup, configuration, and catalog creation**

• Personalized online training 

• Custom report development 

• Advanced coaching on best practices 

• 1-year subscription to eLearning

  ** Items for catalog creation based on customer’s price lists or data exported from legacy systems and matched against products that currently exist in D-Tools Data Library.

• 2 days of on-site training* (travel expenses billed separately) 

• Assistance with setup, configuration, and catalog creation 

• Personalized online training 

• Custom report development 

• Advanced coaching on best practices 

• 1-year subscription to eLearning

  *The On-site Pro Package does not include required travel expenses for airfare, car rental, hotel, and per diem. Actual travel expenses with receipts will be billed up to $2,500 with confirmed on-site dates. Any travel expenses exceeding $2,500 will require approval in writing prior to booking.

  ** Items for catalog creation based on customer’s price lists or data exported from legacy systems and matched against products that currently exist in D-Tools Data Library.

The Premier Package is designed for companies with multiple users that plan to utilize the full feature set of System Integrator. This package features up to 5 days of on-site training* plus ample additional hours allocated for personalized online training, custom report development, assistance with catalog creation (up to 3,500 items)**, and advanced coaching on best practices. Includes a one-year subscription to the D-Tools eLearning platform.

• Up to 5 days of on-site training* (travel expenses billed separately) 

• Assistance with control panel set-up and catalog creation (up to 3,500 items)** 

• Personalized online training 

• Personalized report and template customization 

• Advanced coaching on best practices 

• 1-year subscription to eLearning

  *The Premier Package does not include required travel expenses for airfare, car rental, hotel, and per diem. Actual travel expenses with receipts will be billed up to $2,500 per on-site visit with confirmed on-site dates. Any travel expenses exceeding $2,500 per visit will require approval in writing prior to booking.

  ** Items for catalog creation based on customer’s price lists or data exported from legacy systems and matched against products that currently exist in D-Tools Data Library.

The Concierge Package is designed for companies that prefer to have D-Tools’ Professional Services Consultants proactively manage the entire implementation process. This approach yields the quickest return on investment of any implementation and training package. A custom implementation plan will be created with a mix of onsite training*, personalized online training, report customization and full setup and configuration. This comprehensive package includes all aspects of a successful implementation for your business.

• Setup and configuration

• Initial catalog creation (up to 5,000 items)**

• Hand-on on-site training* (travel expenses billed separately)

• Personalized report and template customization

• Advanced coaching on best practices

• Personalized online training

• 1-year subscription to eLearning

  *The Concierge Package does not include required travel expenses for airfare, car rental, hotel, and per diem. Actual travel expenses with receipts will be billed up to $2,500 per on-site visit with confirmed on-site dates. Any travel expenses exceeding $2,500 per visit will require approval in writing prior to booking.

  ** Items for catalog creation based on customer’s price lists or data exported from legacy systems and matched against products that currently exist in D-Tools Data Library.