Prosegur Services Group, the U.S. arm of the global security company Prosegur, adopted D-Tools System Integrator (SI) about one year ago to run its technology integration business. The result: a fast, well-supported onboarding and a connected product catalog that frees sales and engineering teams from manually uploading products and hunting down vendor pricing. Business Process Manager Stacey Amodio calls the catalog and library “a godsend for our business.”
Watch the video: “Why D-Tools SI Is a ‘Godsend’ for 5,000-Person Security Firm Prosegur.”
Customer Snapshot: Prosegur Services Group
Prosegur Services Group is part of a global security company headquartered in Spain, with a technology integration team of about 50 people inside a roughly 6,000-person U.S. workforce.
Results at a glance: a “fantastic” onboarding, industry-savvy training and support, and a catalog and product library connected to the vendors Prosegur already uses.
Supporting a Global Security Company with Integration Business Management Software
Prosegur is a global security company, and its U.S. operation is largely a guarding business. “My name is Stacey Amodio. I am from Prosegur Services Group. We are part of a global company that is based in Spain called Prosegur,” she says. “Here in the United States, we have about 6,000 employees, but about 5,000 of those are on our guarding division. Within our technology integration, we have probably about 50.”
That small technology integration team includes the sales team and engineers who rely on accurate product data and pricing. Before the connected catalog, keeping products and pricing current meant extra manual work. As Amodio puts it, the team is now “not having to constantly upload or figure out what pricing is.”
A Fantastic Onboarding Experience with D-Tools SI
Prosegur recently moved its technology integration business onto D-Tools System Integrator. “We have recently started using SI. The onboarding experience has just been fantastic,” says Amodio.
What stood out was the people behind the software. “The support that we’ve had, the training, being able to speak to somebody who not only knows the product but knows our industry as well, so can give examples that tie back to things that resonate with our sales team and our engineers has been just phenomenal.”
Industry-specific training matters for integration firms, because sales teams and engineers each need to see how the software fits their own daily work. Prosegur’s sales and engineering groups got examples drawn from the electronic systems industry they work in, rather than generic software tutorials.
A Connected Product Catalog and Library: ‘A Godsend for Our Business’
For Prosegur’s team, the biggest day-to-day win is the D-Tools product catalog and library. “We’re all really grateful for the catalog and the library and not having to constantly upload or figure out what pricing is, knowing that it connects to the vendors that we use has been just a godsend for our business,” says Amodio.
“Knowing that it connects to the vendors that we use has been just a godsend for our business.” — Stacey Amodio, Business Process Manager, Prosegur Services Group
Because SI draws product data and integrator-level pricing from the D-Tools Integrated Product Library, sales and engineering teams work from the same current information when they build estimates, proposals, and bills of materials.
Prosegur shows that D-Tools SI works for a large, global security organization as well as for a specialist integrator. In just a few months, the team has a smooth onboarding, training that speaks its industry’s language, and a catalog tied to its vendors.
About D-Tools System Integrator (SI): End-to-End Business Management Software for Enterprise Integration Firms
D-Tools System Integrator (SI) is a robust, end-to-end system integration software solution that automates critical business processes. It connects sales, engineering, project management, and operations teams on a single enterprise platform built for the electronic systems industry, including commercial AV, security infrastructure, smart building technology, and large residential installations.
Why Enterprise Integration Firms Choose D-Tools SI
As integration companies grow, disconnected tools, spreadsheets, and lightweight proposal software begin to break down. SI replaces them with one system that carries a project from the first estimate through design, procurement, installation, and financial reporting. It is built to support organizations with multiple departments, offices, and workflows, and it is used by thousands of companies. SI is a strong fit for firms that:
- Manage large or complex system integration projects
- Need detailed engineering documentation and system design
- Have dedicated sales, engineering, and project management teams
- Want visibility into project costs and operational performance
- Operate multiple teams, departments, or locations
- Require deep customization and tailored workflows
- Unified Product Data Engine and Integrated Product Library: 1.6 million products from 1,200+ manufacturers, with specifications and integrator-level pricing, for standardization across teams and locations.
- System design and engineering documentation: system drawings, rack elevations, wiring and single-line diagrams, and signal flow documentation, with AutoCAD and Visio integration.
- Proposals and bill of materials management: detailed estimates and proposals, dynamic bills of materials, dealer-specific pricing, client-ready proposals, and change order tracking.
- Project management and operational control: scheduling, task management, labor tracking, resource planning, project budget tracking, and team collaboration.
- Procurement coordination: purchase order generation, vendor and distributor coordination, and shipping and receiving tracking tied to each project.
- Business intelligence and reporting: project profitability analysis, sales pipeline reporting, labor utilization, purchasing analytics, and custom operational reports.
- Mobile Install App: gives field technicians real-time access to service orders, tasks, schedules, site documentation, and time tracking, with offline use, barcode scanning, and photo capture.
- Third-party integrations: extend SI with partner integrations to fit existing business systems.
Frequently Asked Questions
Q: Why did Prosegur choose D-Tools System Integrator?
A: Prosegur Services Group uses D-Tools SI for its technology integration business. Stacey Amodio credits the onboarding, the industry-aware training and support, and the product catalog and library that connects to Prosegur’s vendors.
Q: How long has Prosegur been using D-Tools SI?
A: About one year. Amodio says, “The onboarding experience has just been fantastic.”
Q: What is D-Tools System Integrator (SI)?
A: D-Tools SI is end-to-end business management software for system integrators. It covers product data, proposals, system design, project management, procurement, field service, and reporting in one platform.
Q: Is D-Tools SI built for large integration companies?
A: Yes. SI is designed for firms with multiple teams, departments, and locations that need detailed documentation, deep customization, and visibility into project costs.
Q: Does D-Tools SI work for security integrators?
A: Yes. D-Tools SI supports security infrastructure projects alongside commercial AV, smart building, and residential work.
See What D-Tools SI Can Do for Your Business
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